CuanticoHow Cuantico AI Handles Outreach Compliance
Cuantico AI deploys AI-powered voice, SMS, and email campaigns on behalf of our clients. Because we operate in a regulated space, we take compliance seriously — and so should you.
Client Responsibility
By working with Cuantico AI, you agree that you are solely responsible for ensuring your campaigns comply with all applicable federal, state, and local laws — including the Telephone Consumer Protection Act (TCPA).
This means:
- You must obtain valid opt-in consent from every contact before they are enrolled in outreach
- You must maintain records of that consent
- You are responsible for the accuracy and legality of every contact list submitted to us
What We Deploy on Your Behalf
When you submit a deployment form, Cuantico AI may contact your leads via:
| Channel | Cost |
|---|---|
| AI Voice Calls | $0.028/min outbound + $0.20/AI min |
| SMS | $0.0166/segment · $0.03/AI SMS |
| $0.0014/email |
Usage is billed to the millisecond for voice and per 160-character segment for SMS.
Federal Do Not Call Registry
Phone numbers that are on the Federal DNC List will not be called.
Liability
Cuantico AI is not liable for outreach made to contacts who have not provided valid consent. Clients agree to indemnify and hold Cuantico AI harmless from any claims arising from misuse of our outbound systems.
Full terms are covered in your Master Service Agreement.
Master Service Agreement — Section 11: Special Considerations
Client Acknowledgment of Compliance
The Client acknowledges and agrees that they are solely responsible for ensuring their use of the Cuantico outbound calling system complies with all applicable federal, state, and local laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and related legislation concerning unsolicited or automated telephone calls.
Opt-In and Consent
The Client is solely responsible for obtaining and maintaining valid opt-in consent from all individuals or entities contacted through the Cuantico outbound calling system. The Client warrants that they have implemented and will maintain procedures to ensure that calls are only made to individuals or entities who have provided express written consent where required by law.
Indemnification Regarding Misuse
The Client agrees to indemnify, defend, and hold harmless Cuantico, its officers, directors, employees, and agents, from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to the Client's misuse of the Cuantico outbound calling system, including but not limited to any claims related to calls made to individuals or entities who have not provided valid opt-in consent.
Limitation of Liability
Under no circumstances shall Cuantico or its representatives be held liable for any damages, losses, or expenses incurred by the Client or any third party as a result of the Client's failure to comply with applicable laws and regulations regarding outbound calling.
Client Responsibility for Data Management
The Client is solely responsible for the accuracy, integrity, and legality of all data used with the Cuantico outbound calling system, including telephone numbers and contact information.
The Client warrants that they have implemented and will maintain procedures to ensure that all data used with the system is obtained and used in compliance with all applicable laws and regulations.
Questions?
Reach us at info@cuantico.us.